Brand Tracking Agency for Retail & Consumer Brands

Starlight is a brand tracking agency that helps retail and consumer brands see how their marketing and brand efforts are impacting revenue before it's too late to act.

Most traditional brand trackers are stuck on what happened last quarter. We connect social listening, search, traffic, spend, and survey data to sales to diagnose your true brand health and then bring our 20+ years of experience to the table to guide you on what to do next.

Search, shopping cart, click, chat and trend icons scattered across a teal background, representing the volume of customer behavior signals brands can track.
TRUSTED BY

See How Brand and Marketing Efforts Actually Impact Your Business

Every marketing leader gets asked two questions. How do people see us, and is it helping the business?

We track awareness, consideration, and a host of digital signals next to your marketing spend and sales, so you know which shifts are worth acting on.

Brand health and business health shown as two separate circles, one with a heart icon and one with a bar chart, showing the disconnect between brand metrics and business results.

Know What's Winning Customers and What's Pushing Them Away

Surveys capture what people say when you ask. Social listening, search trends, and site traffic show what they do when nobody's asking.

We read all of it to catch problems and wins early, while they're still small enough to act on.

Iceberg diagram contrasting what customers say in surveys above the waterline with what they do and say unprompted below it, including social listening, search trends and site traffic.

Spot Competitors Gaining Ground Before It Shows

A flat brand score from a traditional tracker can hide a slipping brand. If your awareness holds while a competitor's climbs, you might be losing ground. We benchmark you against the brands you are actually competing with for share of mind and customers.

Staircase graphic with your brand and a competitor on the lower steps, showing room to grow brand health relative to competitors.

Gain Insight That Goes Way Beyond Traditional Surveys Alone

Surveys alone are slow, costly, and only answer what you thought to ask. So every month we read social, search, ecommerce traffic, and marketing spend, then add a short survey each quarter and tie it all to your sales.

Each month you get a pulse on your brand with quarterly recap on what moved, why, and most importantly - what to do next.

Diagram of social listening, search insights, traffic trends, marketing investment and survey data feeding a brand health score that connects to business performance.

Why Teams Choose Starlight as Their Brand Tracking Agency

Plenty of brand tracking agencies can tell you your survey scores moved. Nobody else connects as many consumer signals and your own data together to tell you why it moved with practical recommendations on what to do next.

We spent 20+ years on the brand side at some of the world's most loved brands, so every readout comes with a point of view tied to your brand, your marketing efforts, and most importantly - your business.

Traditional brand tracking agencies relying on a single survey compared with Starlight Analytics combining social, search, commerce, engagement and survey data into one brand health gauge.

See Why Clients Love Working With Starlight

Marketing and insights leaders bring us in when the data’s there but the answer isn’t.

Clients tell us they value how quickly we learn their business, how closely we work alongside their teams, and how clearly we turn complex data into next steps.

Greenbook Directory “Recommended by Clients” badges for 2024, 2025 and 2026, with a testimonial from Lisa Pilette, CMO of Fossil: “Within six weeks, they delivered a fresh perspective, converting complex information into clear, actionable insights. A true ‘aha’ moment that had eluded us for six months and millions of dollars in previous efforts.”

FAQ

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